Accessibility

Find out how accessible our website is and let us know if you have feedback about accessibility. You can also find out how to get content in different formats, if you are not unable to access something on this site.

About this statement

This accessibility statement applies to this website (www.blind.org.uk), which is run by Giant Digital on behalf of British Wireless for the Blind Fund (BWBF). It also applies to our donation site (donate.blind.org.uk/donate/), which is run by Access Group on a subdomain of our main website.

How accessible this website is

Building a website that is accessible was our top priority as we designed this website.

We know that people with sight loss and other disabilities are too often excluded by inaccessible websites. Making sure our website is user-friendly to everyone is incredibly important to us.

Together with our partners at Giant Digital, we have taken a great deal of care to ensure that this website is designed with our users in mind. We have done this based on Web Content Accessibility Guidelines and what people living with sight loss have told us about how they want to access our content online.

WCAG compliance – our website

This website (www.blind.org.uk) is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

As part of the process of building this website, we commissioned a detailed audit of the site. Our auditors tested each page. They also completed a thorough manual evaluation of different aspects of this website.

If you would like a copy of our full accessibility report, please contact us on:

• info@blind.org.uk
• 01622 754757

WCAG compliance – our donation site 

Users who choose to make a donation on our website are taken to a sub domain (donate.blind.org.uk/donate). This donation site is run on software provided by Access Group to several charities.

During our accessibility audit, we identified some areas where this donation site did not comply with the required standards of WCAG – A and AA. These are listed below.

Because Access Group runs this donation site on our (and other charities’) behalf, we do not have full control to be able to address these issues. We are currently working with Access Group to try to resolve these remaining accessibility issues as soon as possible.

Non-compliance of donation site with the accessibility regulations (WCAG 2.2) - Priority A

• The consent checkbox on the donation form is unlabelled
  (Fails under WCAG 2.2 4.1.2: Name, Role, Value)
• Checkboxes appear before values on the donation form, so it is not entirely clear which values they refer to
  (Fails under WCAG 2.2 1.3.2: Meaningful Sequence) 
  (Fails under WCAG 2.2 3.3.2: Labels or Instructions)

Reporting accessibility problems with this website

We have built and tested this website with WCAG guidance and our users’ needs at the front of our mind. But this is a new site and there is always a possibility you will encounter difficulties we haven’t identified in our testing. If you have trouble using this website or are unable to access any information on this website, please get in touch. We want to hear from you and will do all we can to resolve any issues you find. You can contact us on:

• info@blind.org.uk
• 01622 754757

Getting information in other formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us:

• info@blind.org.uk
• 01622 754757

We will consider your request and get back to you within two working days.

PDFs, Word and other documents

This website includes a number of PDF and Word documents.

Because the people who access our service are our priority, we’ve focussed our efforts on remediating all the audio device user manuals on our audio devices page. These are available to download as accessible PDFs. We are also working on new ways to supply user friendly instructions and manuals for all our equipment, such as audio guides and other accessible documentation. We will add these to our website when they are available.

For users who want a printable donation form, we have remediated downloadable form on our ways to donate page. This is now an accessible PDF, and all the fields are fillable. This may be done within a browser, however users of assistive technologies such as screen readers should use Adobe Acrobat Reader, which is available at no cost from Adobe.com.

Due to the number of documents, cost and time involved in rectifying all errors, we cannot guarantee all of the other documents on this website are fully accessible. We’ve assessed the cost of fixing all of them immediately and we believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations.

We are working through other documents on our website in order of priority, to remediate as many as possible to be accessible. Where an accessible PDF isn’t possible, we’ve endeavoured to provide an accessible Word document and/or audio recording as an alternative.

You can find a catalogue of our more significant documents on our publications page.

If you have found a document that is not accessible and you would like an accessible version, please contact us. We’ll aim to provide this in the format you need within two working days:

• info@blind.org.uk
• 01622 754757

What we’re doing to improve accessibility

We will continue to audit our website on an annual basis to ensure that it remains accessible and fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. We also welcome feedback from all our users and will endeavour to go above and beyond WCAG guidance where we can to ensure our content is easy to access for everyone who needs it. 

How this accessibility statement was prepared

This website was last tested on 22nd January 2025. The accessibility audit of this site was carried out by Clive Loseby and his team of disabled testers at Access by Design, using a combination of automated and manual methods. The full audit of this website was prepared and produced by Clive Loseby from Access by Design. This accessibility statement was written by BWBF in consultation with Clive Loseby from Access by Design.