To receive a device from us on free loan, you will need to fulfil all of the following criteria:
- Resident in the UK
- Registered or registerable blind or partially sighted
- Over the age of eight
- In receipt of a means-tested benefit (or parent/guardian in receipt if under 18) (external website).
If you think you may qualify for a free device, please contact your local agent who issue sets on our behalf.
Each newly registered blind or partially sighted person will have their needs assessed and where a referral is made for one of our devices, the agent or a trained volunteer will take the most suitable device out to the home of the new recipient, install it and provide one-to-one instruction on its use. If a device develops a problem, we will repair or replace it. Telephone support is also available.
The receipt of a radio from us is not an automatic right and we reserve the right to withhold our service.
If you qualify for a free device
Use the button below to find your local agent.
If you do not qualify for a free device
You can still buy one from BWBF Direct, click the button below: