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To receive a radio from us on free loan, you will need to fulfil all of the following criteria:

  • Resident in the UK
  • Registered or registerable blind or partially sighted
  • Over the age of eight
  • In receipt of a means-tested benefit (or parent/guardian in receipt if under 18) (external pdf).

If you think you may qualify for a radio on free permanent loan from us, please contact your local agent who issue sets on our behalf.

Each newly registered blind or partially sighted person will have their needs assessed and where a referral is made for one of our adapted radios, the agent or a trained volunteer will take the most suitable set out to the home of the new recipient, install it and provide one-to-one instruction on its use. If a set develops a problem, British Wireless will repair or replace it. Telephone help for operational problems is also available, with a volunteer at head office dedicated to providing this service.
The receipt of a radio from us is not an automatic right and we reserve the right to withhold our service.

If you qualify for a free loan

Use the button below to find your local agent.

If you DO NOT qualify for a free loan

You can still buy a set from BWBF Direct, click the button below: