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Sam, Volunteer and Projects Coordinator, smiling at the camera. She has short light brown hair, wears glasses and a red top, against a plain light background.

Sam Ralfe

Volunteer and Projects Coordinator

Sam joined the charity in 2026 and coordinates the charity's volunteer-led projects and partnerships.

Sam brings both extensive professional expertise and lived experience of sight loss to her role, helping to ensure the charity’s work is shaped by real understanding of the challenges people face.

As Volunteer and Projects Coordinator, Sam supports the development of volunteer-led services, works closely with volunteers, and helps build connections with individuals, organisations and communities. She also contributes to projects that improve access to technology, support and information, with a strong focus on accessibility and inclusion.

With over 15 years’ experience in the sight loss sector, Sam has supported children, young people and families across advocacy, support and accessibility-focused roles. She has developed awareness sessions and accessible resources, helping to improve understanding and create more inclusive environments.

Sam is known for her strong communication, relationship-building and ability to deliver practical, person-centred support. “I’m passionate about making sure support is shaped by real lived experience as well as professional understanding.”

Outside of work, Sam enjoys creating social media content to raise awareness of sight loss and accessibility, as well as enjoying writing and spending time with her family and animals.

Sam, Volunteer and Projects Coordinator, smiling at the camera. She has short light brown hair, wears glasses and a red top, against a plain light background.

For me, the most important thing is creating work that is practical, inclusive, and genuinely helps people feel more confident and independent."

Sam Ralfe, Volunteer and Projects Coordinator

More of our team

Sophie Jones, Chief Executive Officer at BWBF is smiling and leaning on a wall. She is wearing a pale grey top and her hair is dark red.

Sophie Jones

Chief Executive Officer

Sophie became the CEO in March 2024. Before becoming our CEO, Sophie led the charity's service delivery team.

See Sophie Jones
Steven Poole, Service Delivery Manager for BWBF, is leaning on a wall and smiling. He has wide grey hair and stubble is wearing a black shirt.

Steven Poole

Service Delivery Manager

Steven joined our charity in 2009, bringing a lifetime of experience in supporting people with sight loss.

See Steven Poole
Jenny Cameron, Head of Communications, Marketing and Income for BWBF, sits on a table smiling to camera. She has blonde, wavy, shoulder-length hair and is wearing a grey top.

Jenny Cameron

Head of Communications, Marketing & Income

Jenny joined our charity in 2022 and oversees the charity's communications and income generating activities.

See Jenny Cameron
Simon Luget, Financial Controller for BWBF, sits on a table and is smiling. He has short grey hair and is wearing a bale blue casual top.

Simon Luget

Financial Controller

Simon has worked with BWBF since 2019, managing the charity’s finances.

See Simon Luget
Alison Bates, Project Manager at BWBF, smiling and facing slightly to the side. She has brown hair tied back and is wearing glasses and a black top with a white pattern. Behind her is a garden in the background.

Alison Bates

Project Manager

Alison leads delivery of new tech support services and confidence building for people living with sight loss.

See Alison Bates
Lauren Prosser, Assistant to the CEO, wears a bright red top and smiles to camera. She has long brown hair.

Lauren Prosser

Assistant to the CEO

Lauren joined our charity in 2025. She has a specialism in governance and provides executive assistance to our CEO, Sophie.

See Lauren Prosser
Beth Friend, Trusts and Foundations Manager for British Wireless for the Blind Fund. She is standing in front of a white wall, wearing a pale green top, and smiling warmly.

Beth Friend

Trusts and Foundations Manager

Beth Friend joined the team in 2025, bringing her strong experience in fundraising and strategy.

See Beth Friend
BWBF Communcations & Data Assistant Divya Kohli pictured in an office. She has her arms crossed and is smiling and wearing a brown floral dress.

Divya Kohli

Communications Officer

Divya joined us in 2024, having previously worked in charities, journalism and teaching.

See Divya Kohli
Hayley Wicker-Bradbury, Individual Giving and Legacy Manager at British Wireless for the Blind Fund. She is standing in front of a white wall, smiling, and wearing a light blue top,

Hayley Wicker-Bradbury

Individual Giving & Legacy Manager

Hayley joined us in 2025, bringing over a decade of experience in individual giving and donor engagement.

See Hayley Wicker-Bradbury
Sam, Volunteer and Projects Coordinator, smiling at the camera. She has short light brown hair, wears glasses and a red top, against a plain light background.

Sam Ralfe

Volunteer and Projects Coordinator

Sam joined the charity in 2026 and coordinates the charity's volunteer-led projects and partnerships.

See Sam Ralfe
Suresh Kuwar, Web Developer for BWBF, is standing in an office space and smiling. He is wearing a grey t-shirt and glasses and has short, dark hair.

Suresh Kuwar

Customer Service & Technical Assistant

Suresh has been with the charity since 2014, providing technical and customer support to beneficiaries.

See Suresh Kuwar
Customer Service Administrator Adam, a young man with a shaved head and glasses, smiling at the camera. He is wearing a dark polo shirt with a red and white trim and standing against a plain light-coloured wall.

Adam Venson

Customer Service Administrator

Adam is the first point of contact for enquiries and processing referrals for people living with sight loss.

See Adam Venson
Laura-Jane Sheridan, Trusts Fundraiser, Interim, at BWBF. She is standing in front of a white wall, smiling, and is wearing a black and white striped top.

Laura-Jane Sheridan

Trusts Fundraiser, Interim

Laura-Jane brings nearly two decades of specialist experience in charitable trusts and foundations fundraising.

See Laura-Jane Sheridan
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